Job Description This role is built for a leader who can transform delivery operations into a competitive advantage while creating the next generation of operational leadership for Indovance. Key Responsibilities: 1. Delivery Excellence & Operational Performance (35%) On-Time Delivery Ownership. • Ensure consistent achievement of delivery commitments across all projects and accounts. • Establish delivery governance mechanisms to monitor project health, risks, dependencies, and schedule adherence. • Drive proactive intervention plans to eliminate delivery bottlenecks and slippages. Resource & Capacity Optimization. • Lead workforce planning, forecasting, project allocation, and utilization management. • Optimize resource deployment to maximize productivity while maintaining quality standards. • Eliminate operational inefficiencies and reduce non-billable effort. Process Excellence • Develop scalable delivery frameworks, SOPs, and best practices. • Improve throughput and turnaround times through Lean operational practices. • Standardize planning and execution methodologies across teams.



Digital & Automation Adoption • Partner with BIM, AI, and Digital Transformation teams to embed automation into core workflows. • Drive technology adoption to improve productivity, quality, and delivery speed. • Identify opportunities for workflow digitization and process simplification. 2. Quality Excellence & Continuous Improvement (30%) Build a Quality-First Cultur e • Transform quality from an inspection function into an organizational mindset. • Ensure quality ownership remains within delivery teams and not solely with QC functions. • Promote prevention-based quality practices across all programs. Quality Management Framework. • Strengthen and continuously improve Quality Management Systems (QMS). • Define quality standards, review mechanisms, and process controls. • Ensure adherence to internal and client-specific quality requirements. Root Cause Analysis & Corrective Actions • In

📌 Operations Manager (Pune)
🏢 Indovance
📍 Pune