Customer Support Specialist For International Chat Process (Uttar Pradesh)

Customer Support Specialist For International Chat Process (Uttar Pradesh)

13 Aug
|
TELUS Digital
|
Uttar Pradesh

13 Aug

TELUS Digital

Uttar Pradesh

Job Opportunity International Chat Process For Noida Location
Graduate Freshers can apply also
If interested share your resume at

Job Summar
yWe are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply
Key Responsibilitie

s
Handle customer queries via live chat in a professional and timely manne
r.Provide accurate information and effective solutions to customer concern
s.Resolve customer issues while maintaining high service quality standard
s.Escalate complex cases to the appropriate team when require
d.Maintain accurate records of customer interaction
s.Meet individual and team productivity, quality, and customer satisfaction target




s.Follow company policies, processes, and compliance guideline
s.Eligibility Criter

ia
Educati

on:
Graduates Freshers are elig
ibleUndergraduates with a minimum of 6 months of experience in International Customer Support/BPO/Chat Pro
cessExcellent written English communication ski
lls.Basic computer knowledge and positive typing sp
eed.Ability to multitask and work in a fast-paced environm
ent.Strong problem-solving and customer service ski
lls.Willingness to work in rotational shifts, including weekends and holid

ays.
Salary & Ben

efits
Attractive salary based on qualifications and exper
ience.Career growth opportun
ities.Pick & drop facility (as per company po
licy).Friendly and inclusive work enviro

nment.

📌 Customer Support Specialist For International Chat Process (Uttar Pradesh)
🏢 TELUS Digital
📍 Uttar Pradesh

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