JOB RESPONSIBILITIES
Operations
- Responsible for managing and executing global core configuration in Workday including, but not limited to, Core HR, Core Compensation, Talent, Business Processes as a System Administrator.
- Oversee implementation of HR changes that impact existing Workday configuration. Includes solutioning and full end-to-end delivery (i.e. discovery, design, execution, testing, support design, cutover), functional analysis and testing.
- Oversee solution of Workday issues/fixes, and corresponding defect management, communication, documentation, etc.
- Responsible for timely issue identification and resolution according to established SLAs.
- Provide Tier 2 support for case management driving and solutioning change requests.
- Hands on execution of change requests including build and unit testing of Workday configurations.
- Identify improvement opportunities and develop and implement process improvements. Includes documenting and communicating processes with stakeholders (business and technical teams).
- Liaison with HR Service Center regularly as well as keep closely engaged with the COEs to review current issues and concerns, provide guidance and support of timely resolution
- Supporting day to day operational activities e.g. handling Workday Audit, Loading EIBs etc.
- Regularly maintain the Advance Compensation and Talent & Performance modules and provide continuous improvements and updates to the modules and associated processes, features and reports. This includes, but is not limited to, updates for the Scorecard, Compensation Grade Profile Pay Ranges and STIP Targets etc
- Responsible for system and integration testing planning and execution as part of Workday upgrades
Qualifications
- Bachelor's degree in Human Resources Technology, Management Information Systems (MIS), or Business field OR equivalent experience.
EXPERIENCE
- 3-5 years of HR process and HR technology experience
- 2-4 years of knowledge and experience with Workday in Technica