Key deliverables:
- Manage support and maintenance for electricity devices across EMEA
- Handle quality cases, CAPAs, and interface with quality and technical teams
- Support global technical tenders and project documentation
- Maintain assigned KPIs and collaborate with sales, product, and operations teams
Role responsibilities:
- Lead technical support in cross-functional, multi-site projects
- Interpret complex schematics and ensure timely project delivery
- Drive process improvements and interface with international teams
- Represent projects in customer and stakeholder meetings effectively