Primary Responsibilities:
- Gain an expert understanding of product functionality, integration points, and customization of web portals per customer requirements
- Work with Microsoft D365 CRM workflows , flows , plug-ins , BPF , Power Automate , and file import-export frameworks
- Maintain and debug customer environments, using necessary tools and technologies to troubleshoot issues
- Perform upgrades to customer systems for new versions of portal applications and supporting technologies
- Collaborate with development , product management , qualified services , and customer support teams
- Communicate clear, accurate, and timely information to internal teams , customer-facing teams , and customers
- Identify and escalate risks and issues while providing status updates
- Perform assigned tasks with minimal supervision
- Prepare design and technical documentation
- Foster teamwork internally and externally
- Establish and maintain positive, professional relationships with client staff, demonstrating professionalism in demeanor, conduct, and appearance

Required Skills/Qualifications:




- Bachelor's degree and/or relevant work experience
- 2–4 years of experience in commercial software development in a SaaS-based company
- Hands-on experience with C# ASP.NET MVC Web Applications , JavaScript , SQL , HTML , CSS , OData , Angular/React
- Solid understanding of design patterns
- Experience with source control management systems and CI/CD environments
- Strong debugging and troubleshooting skills
- Proven ability to work in team-based environments and communicate effectively with internal and external stakeholders during remote and onsite engagements
- Excellent written and oral communication skills
- Fluency in written and spoken English

Preferred Skills/Qualifications:
- Experience implementing complex software packages and/or CRM implementations
- Knowledge of Microsoft Azure , Logic Apps , Power Apps , Dynamics 365 solutions, including:
- Solutions building, Layerin

📌 Software Engineer in Support I (Bengaluru)
🏢 Campus Management
📍 Bengaluru