Key Responsibilities
Client Service
- Serve as the primary or backup point of contact for assigned client accounts.
- Manage client requirements, asset handling, reporting, and meeting coordination.
- Lead client presentations and post-mortem reviews.
- Address complex client queries and escalate critical issues as needed.
- Ensure client satisfaction through proactive communication and problem-solving.
- Provide regular project updates and maintain positive client relationships.

Project Management
- Plan, launch, and manage standard and complex projects, including budgeting, scheduling, and resource allocation.
- Ensure projects meet ISO quality standards and company compliance requirements.
- Identify and manage production risks and implement risk mitigation strategies.
- Handle administrative tasks such as project closures, Translation Memory updates, and documentation.
- Review and approve quotes, purchase orders, and invoices; escalate

📌 Project Manager (Pune)
🏢 RWS Group
📍 Pune