Role Overview
As an Adobe Journey Optimizer QA Lead, you will spearhead quality assurance initiatives for multi-channel marketing campaigns. Your responsibilities will include designing and executing test strategies, validating campaign workflows, ensuring data integrity, and leading a QA team to deliver high-quality customer journeys across platforms such as email, SMS, push notifications, and web.
Key Responsibilities
- Test Strategy & Execution : Develop and implement comprehensive test plans for Adobe Journey Optimizer campaigns, workflows, and data interactions.
- Campaign Validation : Ensure the accuracy of segmentation, personalization, and automation within AJO campaigns.
- API & Data Testing : Conduct testing of REST APIs, validate data flows, and verify campaign triggers using tools like Postman and SOAP UI.
- Automation : Utilize automation testing tools such as Selenium, and scripting languages like Java or Python, to enhance testing efficiency.
- Defect Management : Identify, document, and track defects, collaborating with development teams to ensure timely resolution.




- Team Leadership : Mentor and guide junior QA team members, fostering a culture of continuous improvement.
- Stakeholder Communication : Provide clear and concise updates to stakeholders, including walkthroughs of QA activities and test results.
- Compliance & Best Practices : Ensure all QA processes adhere to industry best practices and comply with relevant data privacy regulations

Required Qualifications
- Experience : 7+ years in QA roles, with at least 2 years focused on Adobe Journey Optimizer or similar platforms.
- Technical Proficiency :
- Solid knowledge of Adobe Journey Optimizer, including campaign setup and workflow management.
- Proficiency in testing tools like Postman, SOAP UI, and automation frameworks such as Selenium.
- Experience with scripting languages like Java or Python for test automation.
- Familiarity with databases and ability to write complex SQL queries for

📌 Adobe Journey Optimizer QA Lead (India)
🏢 e-Zest
📍 India