Role & responsibilities
As Manager - Business Development and Sales, you will play a key role in expanding our client base by identifying and engaging with potential customers, understanding their relocation needs, and offering tailored solutions. This role requires excellent communication skills, a proactive sales mindset, and the ability to build relationships with clients to ensure a smooth sales process.
Strategic (Contributory role):
- Identify and maximize revenue enhancement opportunities on aspects of the move process
- Undertake proactive measures to convert potential enquiry into business
- Assist in branding and marketing activities at various forums/industry events
Financial (Direct Ownership):
- Prepare quotations, negotiate and close deals to achieve the revenue targets as per AOP
- Accurately forecast and analyse revenue, profitability, margins, ensure timely and accurate invoicing, and monitor collections
Business Development (Direct Ownership):
- Achieve the sales targets as defined in the annual AOP and ensure business profitability
- Acquire new customers by building relationships and maintaining relationships with existing customers
- Create and manage customer pipelines
- Create sales pitches/proposals for the full range of Relocation services
- Timely follow up on potential clients through sales visits/calls
- Create reports on business development activities, chance, conversion ratio and branch sales
- Liaison with the pricing and branch move management teams to ensure customer retention, business continuity and closure of contracts
- Intervene and facilitate resolution in cases of agent escalations
Customer (Direct Ownership):
- Build, sustain and leverage long term relationships with key clients to ensure increase in market share
- Ensure high levels of CSAT scores by delivering high quality, timely services and ensuring customer delight across all interactions.
There could be some level of branch level leadership responsibilities as a
📌 Manager - Business Development & Sales (Ahmedabad)
🏢 Writer
📍 Ahmedabad
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