At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region.
Key job responsibilities
Managers and senior managers collaborate with Senior HR Partners to support sensitive and often complex employee issues including disciplinary,
performance improvement and grievance processes. The Sr. HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, Sr. HRPs are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. Sr. HRPs are also expected to partner on complex global and regional strategic priorities and process improvement initiatives. As a subject matter expert, Sr. HRPs mentor and guide junior team members.
Key responsibilities include:
• Performance Management: Partner with managers on complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance managem