Ready to be a Titan?

The Staff Site Reliability Engineer will be a key player in managing,
optimizing, and ensuring the reliability and scalability of our SQL Server and
PostgreSQL databases both in the cloud and on-premises. The ideal candidate will
have extensive experience with Azure and AWS platforms, with a solid preference
for Azure expertise. You will work closely with our development and operations
teams to drive improvements in database performance, automate processes, and
implement robust backup and recovery procedures.

What you'll do:

* Own the architecture, design, deployment, and lifecycle management of SQL
Server and PostgreSQL databases across Azure, AWS, and on-prem environments.
* Lead database design reviews, schema governance, indexing strategy, and query
optimization to ensure performance and scalability.
* Manage database security, including access controls, encryption (at rest and
in transit), auditing, and compliance best practices.
* Design and maintain high availability (HA) and disaster recovery (DR)
architectures (Always On, replication,



failover clusters, logical/physical
replication, etc.), defining and enforcing RTO/RPO objectives.
* Implement and manage backup strategies, validation testing, and recovery
procedures.
* Perform proactive database performance tuning, capacity planning, and
workload optimization for mission-critical systems.
* Own patching, upgrades, migrations (cloud/on-prem), and version lifecycle
management.
* Develop automation for DBA operations (provisioning, patching, backups,
health checks, failover testing) using scripting (PowerShell, Bash, Python)
and Infrastructure as Code.
* Collaborate with engineering teams to optimize data models, troubleshoot
production incidents, and resolve performance bottlenecks.
* Establish database monitoring standards and implement observability solutions
using tools such as Datadog, Grafana, ELK, and Prometheus.
* Participate in incident response, root cause analysis (RCA), and

📌 Staff Site Reliability Engineer (Bengaluru)
🏢 ServiceTitan
📍 Bengaluru