Amazon is seeking a Tax Analyst to join the Withholding Tax team in our India office. As a member of the Withholding Tax team, the Tax Analyst is responsible for understanding & operationalizing withholding tax requirements to ensure compliance with tax identity collection, withholding determination and information reporting requirements. You will also be required to handle end-to-end queries from vendors/ sellers/business, identify customer-impacting issues, and implement solutions and processes to increase customer satisfaction.
A highly organized self-starter with excellent communication and time management skills will be successful on this team. The candidate will have strong problem-solving skills, is customer-focused, self-motivated and prioritizes multiple tasks in a deadline-driven and dynamic workplace.
Key job responsibilities
Own end-to-end identity validation and queries for payees across assigned regions including collection, review, and maintenance of tax forms and associated documents.
Serve as Subject Matter Expert (SME)
on tax identity requirements for assigned region - providing guidance to internal business partners, compliance teams, and technology teams.
Lead process improvement initiatives — identify automation and simplification opportunities, author and maintain SOPs, and drive reduction in manual effort.
Foster strong cross-functional relationships with internal business partners by serving as the Tax liaison for general inquiries and project/process initiatives.
Partner cross-functionally with Tech, Product Management, Compliance, and Controllership teams to resolve systemic issues, improve payee experience, and reduce operational risk.
Lead testing for country launches and system enhancements — design test scenarios, document defects, and validate fixes ahead of production deployment.
Track key metrics for identity coverage, documentation accuracy, and processing timeliness to surface compliance gaps and inform decisions.