- Manage relationships with existing clients to identify their needs and provide tailored solutions.
- Develop new business opportunities through telecalling, telesales, and marketing efforts.
- Collaborate with internal teams to resolve client issues and improve overall customer satisfaction.
- Identify cross-selling opportunities for banking products and services.
Desired Candidate Profile
- Solid communication skills with ability to build rapport over phone calls.
- Proficiency in MS Office applications (Word, Excel) for data entry and record-keeping purposes.
- Ability to work independently with minimal supervision while meeting targets set by the organization.