Job description
Collaboration Manager
Availability
- Work Schedule : Flexibility to operate 3-4 days from the office.
- Global Collaboration : Work with teams across countries and time zones

MISSION :
The Collaboration Manager is responsible for managing and evolving Microsoft 365 operations across the Zone, covering all sites. The role emphasizes delivering a seamless user experience through M365 tools, implementing service changes, and driving adoption of new collaboration tools and processes. The leader will also provide advanced support for Microsoft Power Platform, manage budgets for collaboration services, and foster user engagement through building communities and animating champions within the organization.
Experience:
Technical Skills Required:
Proven expertise in M365 and Power Platform, as well as IT service delivery and change management.
Microsoft 365 Tools:
- Advanced knowledge of Microsoft 365 suite, including Teams, SharePoint, OneDrive, Outlook, and Exchange.
- Proven ability to manage and optimize M365 services for large-scale operations.

Microsoft Power Platform:




- Proficiency in Power BI, Power Automate, and Power Apps for advanced support, automation, and app development.
- Experience in coaching users and building custom solutions using the Power Platform.

Change and Adoption Management:
- Expertise in leading adoption initiatives and driving user engagement with current tools and processes.
- Strong communication and facilitation skills to animate champions and build user communities.

Service and Budget Management:
- Experience managing budgets for IT services and projects.
- Familiarity with ITIL processes, including incident, change, and problem management.
- Good exposure to ServiceNow tool

KEY EXPECTED ACHIEVEMENTS:
Microsoft 365 Operations Management:
- Oversee Microsoft 365 service delivery across all Zone sites, ensuring optimal service performance and user satisfaction.
- Manage day-to-day M365 operations, including monitoring and res

📌 Collaboration Manager (Pune)
🏢 Michelin
📍 Pune