The Financial Systems team provides technology expertise to the finance department and is responsible for SAP, HANA, and connected 3rd party systems at Booking.com. We want to change the way people work with SAP, by building a finance application platform that supports simplification of business processes and empowers the finance community with better financial insights. We power our Financial Systems using SAP technology like FICA, BRIM (Convergent Mediation, Convergent Invoicing etc), ABAP, HANA, Java, Kafka, Mulesoft and SAP S/4 HANA 2022.
We are looking for a motivated and detail-oriented SAP Convergent Mediation (CM) AMS Support Engineer to join our energetic team. In this role, you will support the integration and maintenance of SAP Convergent Mediation solutions, focusing on data flow management, interface monitoring, incident handling, and performance tuning. You will collaborate with a cross-functional team of SAP specialists, engineers, and product managers to ensure smooth operation of business-critical systems that interface with SAP FICA and SAP CI.
What you will be doing:




- Interface Maintenance & Monitoring: Monitor and maintain SAP CM interfaces, resolving issues to ensure seamless data flow between systems.
- Error Handling & Incident Management: Actively monitor Kafka, CM workflows, and upstream/downstream systems for errors. Handle P1 incidents and manage bug fixes and change requests.
- Health Monitoring & Performance Tuning: Track the health of Kafka consumers/producers and CM workflows, interworfflow(IWF). Optimize performance to handle large data volumes efficiently.
- Automation & Monitoring: Implement proactive monitoring and alerts for system health, interface execution, and Kafka DLQs using Grafana and Prometheus.
- Data Transformation & Validation: Validate and transform incoming data (Kafka, REST APIs, Files) to ensure compatibility with SAP CI and FICA.
- Backup & Recovery Management: Ensure regular backups of CM configurations and suppor

📌 SAP - Convergent Mediation | AMS Support Engineer (Bengaluru)
🏢 Booking Holdings
📍 Bengaluru