- This virtual global position will support Concur COMPLEAT, a robust quality assurance system that automates file-finishing, reduces PNR processing time, ensures reservation accuracy and does Auto-ticketing. Concur COMPLEAT drives revenue, automates processes and eliminates manual tasks. COMPLEAT is a product of Concur.
- It supports multiple global distribution systems and is fully integrated with GBT existing front- and back-office systems and support exporting data to third-party tools.
- The expectation for this role will be ensuring effective, timely and high-quality maintenance and development of the automation portfolio on the global level for GBT.
- The objective of the role is to support the Travelport + migration

Qualifications :
- Primary skills: Good knowledge of GDS
- Minimum of 5 years of Business Travel experience required.
- Project management (Internal COMPLEAT projects & Re-engineering & Partner initiatives/projects).
- Prior experience working with COMPLEAT/Robotics or analyst preferred.
- Data-driven

Skills:




- Minimum of 3 years of Business Travel experience required
- Positive understanding of online as well as offline business
- Good knowledge of GDS (Travelport/Galileo)
- Prior experience working with COMPLEAT/automation travel systems or business analyst preferred
- Ability to identify underlying issues instead of symptoms reported by users
- Strong skill in tracking and managing own work
- Data driven
- Ability to create, update and analyze metrics
- Provide root cause analysis for problems, identify and implement fixes
- Good interpersonal skills to guide and influence cross-functional teams
- Be comfortable with working in a metrics and SLA driven environment
- Project management disciplines
- Problem management consulting

Main Activities:
- Troubleshooting Identify root cause and develop solutions within a timely manner
- Development provide development support during projects and/or product enhancements
- Write COMPLEAT development requi

📌 Business Systems Analyst (Bengaluru)
🏢 VARITE
📍 Bengaluru