Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being advantages, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)

The impact you will have in this role: The Associate Director/Senior Manager - ServiceNow Engineering will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, ITAM, CMDB, Discovery, Event Mgmt., and System Integrations.
Your Primary Responsibilities:
- Manage development and implementation of applications using ServiceNow platform capabilities
- Manage team of engineers (developers and testers) to design, develop,



test automation and delivery of high-quality products on ServiceNow platform
- Collaborate with Product owners, Business Analysts and stakeholders to provide engineering and architectural expertise to solution design
- Provide engineering expertise on ServiceNow platform to Product Team and stakeholders to influence and drive platform adoption
- Manage and support execution of releases, product upgrades and technology deployments
- Provide level-3 support to address critical incidents and manage day-to-day activities of the Engineering team
- Lead/represent team in Agile Scrum ceremonies, SDLC process management and be accountable for project deliverables
- Own and drive Engineering roadmap, work across organization and exercise influence to ensure commitment to internal/external stakeholders and product quality
- Produce engineering metrics and drive efficiency in SDLC processes/teams
- Responsible for staffing, mentoring, and maint

📌 Associate Director Software Engineering (Secunderabad)
🏢 The Depository Trust Clearing
📍 Secunderabad