1. Sales (just and example)
- Responsible to drive business through sales manager/Insurance consultants and to ensure branch meet its monthly/quarterly & annual business targets.
- Help, assist and guide sales managers & Insurance consultants to procure necessary business.
- Training & Development of Sales Managers & Insurance Consultant to ensure sales team in fully equipped with Company products, compensation, market/industry updates.
- Plan and execute activities/strategies which can improve business.
- Responsible for constant recruitment of Insurance Consultant by coordinating with Sales Managers.
- Ensure Sales Managers budget is full filled and everyone achieves goal sheet.
2. Sales review
- Monitor and review the sales performance on daily/weekly/Fortnightly/Monthly basis.
- Regular IC/SM meeting to understand hits and misses at appropriate frequency.
- Daily call monitoring of Sales Managers and doing joint calls for smooth execution of business.
3. Support & Service
- To ensure all support/service is rendered to the customer by coordinating with HO/Regional departments and maintain fair & good relationship with the customers.
- Responsible to implement current changes/process implementing by the organization to the team.
- Ensure customer complaints/grievance are addressed.
4. Team Building
- Ensure Sales Managers budget is full filled by coordinating with HR.
- Ensure team members achieve their goal sheet and support them for career development.
- Facilitating constant rewards & recognition for team members.