Hiresquad Resources is looking for International Technical Support Executives for a leading MNC. If you have strong knowledge in Office 365, Networking, and Active Directory , excellent English communication skills, and are ready for a dynamic role, this opportunity is for you We welcome both freshers and experienced candidates with relevant international technical support experience.
Key Responsibilities
- Provide technical support to international customers via phone, email, or chat.
- Troubleshoot software/hardware issues and guide users through step-by-step solutions.
- Escalate unresolved queries to the appropriate internal teams.
- Maintain accurate records of customer interactions and resolutions.
- Meet performance metrics, including customer satisfaction, issue resolution time, and quality standards.

What We're Looking For
- Technical Knowledge & Experience:
- Mandatory: At least 1 year of hands-on experience with Active Directory, O365, DNS, DHCP,



and Networking (for experienced candidates in an International Process).
- Strong knowledge and experience in Active Directory, O365, EPS, Microsoft products, DNS, DHCP, RFC, and OneDrive .
- Communication: Excellent communication skills in English (both verbal and written).
- Education: Graduate / Undergraduate (any stream).
- Flexibility: Willingness to work in rotational shifts and on rotational offs.
- Experience Level: Freshers are welcome; up to 1 year of tech support experience is preferred.

Perks & Benefits
- Both-way cab facility for convenient commuting.
- Chance to work in a fast-paced, international work environment.
- Excellent career growth and upskilling opportunities.

Interested in Joining
Call or WhatsApp your resume to HR Ankita : or email: (HIDDEN TEXT) .

📌 MNC Hiring TECH Support | International BPO (Pune)
🏢 Hiresquad
📍 Pune