As the DF Assistant Manager/Manager, you will work closely with Arista s internal planning and logistics teams and the DF partner to ensure seamless operation of the Pick, Pack, and Ship (PPS) process. You will also collaborate with the customer support teams to address any shipment-related issues, and with global DF/IC managers during weekly and bi-weekly meetings to discuss operational performance and KPIs.
What You'll Do
- Manage the End-to-End PPS Operation: Oversee the entire Pick, Pack, Ship (PPS) process, ensuring smooth and effective daily operations with the DF partner.
- Drive Continuous Improvement: Partner with the DF team to implement continuous improvement strategies to increase process efficiency and performance.
- Monitor DF Partner Performance: Track and report on key performance metrics (KPIs) weekly and quarterly. Conduct Quarterly Business Reviews (QBR) to evaluate progress and resolve any performance issues.
- Packaging & Inventory Management: Ensure the DF partner has the right packaging materials and inventory levels to fulfill shipment orders.
Regularly assess and manage inventory accuracy and work with the DF team to resolve any discrepancies.
- Repackaging Advice & Support: Provide guidance to the DF partner for any repackaging activities to ensure that all shipments meet company standards.
- Act as Escalation Point: Serve as the primary escalation point for any operational issues at the local DF site.
- Customer/Partner Issue Resolution: Address and resolve any shipment-related issues, ensuring that customers and partners are satisfied with the service.
- Collaborate with Arista Teams: Work with Arista s planning and logistics teams to ensure smooth operations and timely shipment delivery.
- ECO & QAN Compliance: Ensure DF partners promptly execute Engineering Change Orders (ECOs) and Quality Alert Notifications (QANs) as required.
- Surge Capacity Management: Ensure the DF partner is capable of handling surge capacity, especially during p
📌 DF Site Lead (Chennai)
🏢 Arista Networks
📍 Chennai
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