Job Title: Deputy Manager – Counseling (Admissions & Tele-Counseling)Location: Mohali, Punjab (Onsite)Company: Chandigarh University Employment Type: Full-Time | Permanent Industry: Education / Ed Tech Department: Admissions / Inside Sales / Counseling Working Hours: 9:30 AM – 5:30 PM (Day Shift)Compensation: ₹7.5 – ₹9 LPA (₹60,000 – ₹75,000 In-hand)About the Role Chandigarh University is seeking an experienced and performance-driven Deputy Manager – Counseling to lead admissions and tele-counseling operations. The ideal candidate will possess solid leadership capabilities, a proven track record in admissions or inside sales, and the ability to drive team performance, student conversions, and revenue growth. Key Responsibilities Team Leadership & Performance Management Lead, mentor, and manage a team of 30–70 Tele-Counselors. Establish performance benchmarks and ensure achievement of admissions targets. Conduct regular performance reviews, coaching sessions, and team development initiatives. Foster employee engagement and drive retention strategies.



Admissions & Revenue Management Drive admissions conversions and revenue generation through effective counseling strategies. Monitor and optimize lead conversion rates and admissions funnel performance. Ensure timely follow-up and closure of prospective student inquiries. Develop and execute strategies to achieve enrollment objectives. Operations Management Oversee daily tele-counseling operations and productivity metrics. Manage lead allocation, call distribution, and workflow efficiency. Ensure compliance with organizational processes, quality standards, and best practices. Continuously improve operational effectiveness and turnaround times. Training & Development Coach team members on counseling techniques, objection handling, and sales excellence. Identify training needs and conduct capability-building initiatives. Develop future leaders through structured mentoring and succession planning. MIS & Analytics Monitor k

📌 Deputy Manager (Kharar)
🏢 Chandigarh University - HR Department
📍 Kharar