13 Aug
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Actualize
|
Pune
Account Management & Client Relationship Management ( 2 to 5 yrs )Manage and nurture existing client accounts by understanding and gathering current and future resource requirements. Conduct weekly meetings with clients, Team Leaders, Service Delivery Heads, and key stakeholders to discuss resource planning, project updates, and business requirements. Collect, interpret, and maintain account-related data, including joiners, replacements, resignations, and resource movements. Develop and execute account farming strategies to increase business opportunities and strengthen existing client relationships. Build and maintain robust working relationships with Service Delivery Heads, Team Leaders, and onsite employees to ensure high customer satisfaction and engagement. Obtain and track monthly and quarterly hiring projections, workforce plans, and business forecasts from client stakeholders. Identify and pursue additional business opportunities within existing accounts through upselling and cross-selling initiatives.
Recruitment Coordination & Delivery Management Coordinate closely with the internal Talent Acquisition team on priority requirements, candidate pipelines, interview schedules, and hiring progress. Ensure timely communication of interview feedback, hiring updates, and resource status to all relevant stakeholders. Maintain and monitor a daily recruitment tracker covering open positions, candidate status, interview schedules, and closures. Facilitate seamless communication between clients, delivery teams, and recruitment teams to ensure timely fulfilment of requirements. Commercial & Operational Management Maintain and manage account-related data pertaining to: Revenue and profitability Gross Margin (GM) and Gross Profit (GP)Purchase Orders (POs)Billing and invoicing Pending payments and collections Rate revisions and commercial negotiations Operational issues and escalations Prepare and share periodic account performance reports and business dashboards with mana
📌 Account Management (Pune)
🏢 Actualize
📍 Pune