Description
Title: Operations Supervisor
Grade: 502
Job Family: CAO - Corporate Sector
Job Subfamily: Document & Business Solutions
Position Description:
Document & Business Solutions(DBS) is the corporation's primary print production and mail distribution unit for JPMorgan Chase. DBS consists primarily of three departments, Print & Scan, Records and Mailing services.
DBS seeks a Operations Supervisor that will work as part of a team focused on the various disciplines that support the management in India.
Operations Supervisor will report to the India DBS Location or Country Lead. They will be the point of contact for the implementation of Mail, Records & Print & Scan initiatives in Bengaluru and also provide analytical focus to all DBS functions in the India location. This role will work in partnership with Regional Mail, Print & Scan & Records management leads to ensure global strategies, processes and procedures are implemented where appropriate.
They will develop and implement strategies domestically and ensure all standard operating procedures and corporate policies are in place for these functions.
Position Responsibilities:
Primary contact for implementation of operational objectives, programs, policies and initiatives, liaising and coordinating with Regional and Location product Managers to ensure successful roll out.
Primary contact for Audit & Compliance to ensure controls are in place for these functions. Review current operating procedures and identify inefficiencies and then develop initiatives and solutions. Coordinates training and education sessions for DBS
Scope:
- Lead and drive delivery of core DBS functions - responsibilities range from design to deployment
- Gaining a comprehensive understanding of existing solution capabilities and influence design and solutions for new opportunities
- Key input to business advantages of any proposals to build out capabilities
- Close collaboration with internal parties, including product management, product s