About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Job Title: Technical Support Engineer- L1

Experience Required:



3 – 4 Years

Location s Mode: Bengaluru – On-Site

Duration: Full-Time

Shift: 24/7 Rotational Shifts

Availability: Immediate – 45 days

Logistics: Two-way transportation, Food, and other perks provided

Job Description

To enhance our global support team, we are hiring a Technical Support Engineer – L1 with strong and proven customer service experience in the IT market to be based in our Bangalore, India office.

As a Technical Support Engineer – L1, you will build and expand upon our professional excellence in support service to all Kaseya customers, ensuring customer delight by

meeting or exceeding internal KPI targets and expectations. With your expertise and passion for problem-solving, you'll play a pivotal role in keeping businesses running smoothly C securely while building lifelong relationships. The successful candidate is expected to maintain a professional, courteous, and cus

📌 Technical Support Engineer (Bengaluru)
🏢 Kaseya
📍 Bengaluru