Project lead – Launch & Mobilizations – Onboarding - Offboarding.
• The role requires to manage the Launches and mobilizations across India and will require to travel as per
the business requirement.
• Lead and own end to end accountability of successful delivery for all Launches and mobilization projects,
as assigned including undermentioned various business requirements.
A) New Food court / TechPark / Institutions.
B) New Corporate Services Food Trials
C) Existing Corporate New Outlet additions / Vendor Transitions
D) Off-Boarding of FC -Corporate – Vendor Partner.
• Manage all Projects from Inception to Execution by developing comprehensive detailed oriented project
plans with clear milestones, timelines, and resource allocation.
• Act as a liaison between Corporates, Vendor partners, Sales, Onboarding, and other interdepartmental teams
to ensure alignment and seamless execution.
• Follow the SOP and all Processes outlined by CoE for project plan that outlines complete Scope of Project
management including Site visits,
getting HSE do a preliminary survey, submission of gap reports,
Coordination for Capex, Opex, IT assets, and Branding at client location.
• Take detailed on the Sales Commitments to corporates and plan Project such that they are aligned with
Onboarding requirements and delivers a seamless services experience at launch. Implement and monitor
project management best practices, ensuring error-free setups through detailed reviews and enforce robust
maker-checker.
• Provide regular status updates, maintain explicit documentation, and effectively communicate project progress
to stakeholders.
• Ensure projects deliver a superior client experience by understanding and addressing customer needs
throughout the project lifecycle.
• At end of every project conduct an CSAT survey, and derive learnings from the projects to put to use in
upcoming Projects.