Job Description Summary
Provides product-related regulatory, quality, and technical support services for API, ensuring timely and compliant coordination with internal stakeholders and third-party customers across global markets.

Job Description
Position Purpose:
Provides product-related regulatory, quality, and technical support services for API, ensuring timely and compliant coordination with internal stakeholders and third-party customers across global markets.

Your Key Responsibilities:

Your responsibilities include, but not limited to:

· Manage the flow of information and follow-up activities with third-party
customers on API-related quality and regulatory topics and changes, in
close coordination with Regulatory Affairs, Production, and Quality
functions
· Coordinate regulatory and customer-related activities to support timely and
compliant implementation of changes and introduction of new products
· Support Senior Manager API and other relevant stakeholders in handling
complex API-related inquiries requiring product knowledge and structured
analysis. Prepare, maintain,



and manage accurate and complete
documentation to address third-party customer requests in support of on
going and current business activities
· Maintain oversight of regulatory and quality-related documentation and
records, ensuring alignment with regulatory standards, data integrity
principles, and internal governance requirements
· Support the handling of customer documentation requests and provide
training to relevant Customer Service team members on Technical
Competence Center procedures where applicable
· Build and maintain effective working relationships with internal and
external stakeholders to support smooth coordination and service delivery
· Ensure compliance with applicable global quality and regulatory standards,
considering third-party customer expectations and local market
requirements
· Contribute to resolution of operational issues through structured analysis,
follow-up, and co

📌 Associate Manager API (Hyderabad)
🏢 Sandoz
📍 Hyderabad