Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Qualified Hygiene, Paints & Coatings and Wood Protection.
With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D; centers, all committed to our customers’ success.
As a Digital Workplace & Microsoft 365 Third Line Engineer, you will play a critical role in ensuring the stability, security, and continuous improvement of Arxada’s Digital Workplace ecosystem. Acting as a senior technical escalation point,
you will lead the resolution of complex cross‑platform issues and drive sustainable service improvements across Microsoft 365 and identity services.
Working in a collaborative, fast-paced workplace, you will partner closely with teams across Identity & Access Management, End User Computing, Security, and Infrastructure to deliver seamless and secure user experiences. This role offers the opportunity to drive automation, strengthen governance, and implement modern workplace solutions that enable the business to operate efficiently and securely. If you are motivated to take ownership, solve complex challenges, and go beyond in delivering value, this role will allow you to make a meaningful impact at scale.
Essential Job Functions:
- Provide third-line support for complex Microsoft 365 and Digital Workplace incidents, acting as the escalation point for high-impact issues
- Lead problem management activities, including root cause analysis, trend identification, and i
📌 Digital Workplace (Mumbai)
🏢 Arxada
📍 Mumbai