At Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact?
What’s in it For You:
- You will join a growth company offering a market-competitive salary and benefits.
- The ability to make an impact and shape your career with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best.
- Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments.
Job Overview:
The Manager, Business Intelligence Product Enablement & Support is responsible for leading the global support and enablement operations for Ecolab’s Business Intelligence (BI) products.
This role partners closely with Business Intelligence Demand, Product Development, and Data teams to ensure BI products are reliable, issues are resolved efficiently, and users are effectively enabled to leverage analytics to drive business outcomes.
This role focuses on running the operations behind BI support, including monitoring, issue intake and triage, troubleshooting, stakeholder communications, and the establishment of a scalable, globally consistent BI support operating model.
What You Will Do:
- Responsibility for Business Intelligence platforms and products supporting global business activities across the enterprise
- Serve as the primary liaison between business stakeholders and BI technical resources for product support, issue resolution, and user enablement.
- Lead issue intake, triage, and resolution activities, including monitoring, prioritization, escalation, and coordination across BI, data, and platform team
📌 Product Enablement (Pune)
🏢 Ecolab
📍 Pune