Description
Location: Hyderabad, India (Hybrid)
This is a hybrid position primarily based in Hyderabad, India. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
When you join this dynamic team as a Application Support Team Lead, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.
Computershare Technology Services (CTS) provides global technology and infrastructure/support services for existing Computershare proprietary software together with a full range of development services for recent products.
A role you will love
This role is responsible for the support and maintenance of business-critical applications, ranging from in-house developed systems to third party software,
across multiple technology frameworks. As the Team Leader, you will be responsible for ensuring the Application Support team performs effective triaging and resolution of software support issues, often coordinating the involvement of multiple technology teams, including infrastructure and development services. The position is required to work closely with the Service Management and Development teams, utilising the core ITIL principles in Change, Release, Incident and Problem management, as well as supporting the successful delivery of new services/applications into the production environment. The Application Support Team Leader is required to forge strong working relationships with key business stakeholders to support demanding priorities and work with other CTS teams, providing support to businesses globally to ensure consistency and alignment of processes and best practice.
• Oversee the application support t
📌 Application Support Team Lead (Hyderabad)
🏢 Computershare
📍 Hyderabad
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