Description
This role is for one of the Weekday's clients
Salary range: Rs 100000 - Rs 1500000 (ie INR 1 - 15 LPA)
Min Experience: 5 years
Location: Mumbai
JobType: full time
Experience Required: Minimum 5 Years
Industry Preference: Corporate Events / Experiential Events Industry
About the Role
We are looking for a skilled and proactive Client Servicing / Client Relationship Manager to become a part of our Mumbai team. The successful candidate will possess extensive experience in the corporate events and experiential marketing industry, demonstrating a strong ability to manage client relationships, comprehend business goals, and deliver comprehensive event solutions. This position requires someone who can serve as the main point of contact for clients while ensuring smooth collaboration with internal teams to successfully execute campaigns and events.
Requirements
Key Responsibilities
- Act as the main point of contact between clients and internal teams for all event-related needs.
- Build and sustain strong,
long-term relationships with existing clients while ensuring exceptional client satisfaction.
- Grasp client goals, marketing objectives, and event requirements to deliver strategic recommendations and solutions.
- Oversee the complete execution of corporate and experiential events, ensuring timely delivery and maintaining quality standards.
- Create proposals, presentations, budgets, timelines, and event plans that align with client expectations.
- Collaborate with creative, production, operations, vendors, and other relevant stakeholders to guarantee flawless event execution.
- Conduct frequent client meetings, presentations, and provide status updates throughout the project duration.
- Track project profitability and ensure compliance with approved budgets.
- Identify potential areas for account growth, including upselling and cross-selling services to current clients.
- Manage client concerns, escalations, and feedback in a professional and solution-foc
📌 Client Relationship Manager (Mumbai)
🏢 Weekday AI
📍 Mumbai
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