About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate recent possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Key responsibilities
- Run inception workshops with business teams.
- Document current-state process maps.
- Identify high-value agentic AI use cases.
- Define success metrics, ROI assumptions, and adoption goals.
- Help business teams redesign workflows around human-in-the-loop AI.
- Support pilot users, collect feedback, and drive adoption.
- Build prompt literacy and agent literacy across business teams.
- Identify role-level AI skills gaps as part of the paired engineering phase.
- Co-design AI agents with business and engineering teams to automate or augment workflows.




- Translate business processes into agent workflows, including task decomposition, decision logic, and tool usage.
- Define agent roles, boundaries, escalation paths, and human-in-the-loop controls.
- Collaborate with engineering teams on agent requirements, data needs, APIs, and integrations.
- Develop and iterate prompts, instructions, and evaluation criteria for AI agents.
- Establish guardrails for responsible AI use, compliance, and risk mitigation in agent design.
- Test, validate, and monitor AI agent performance against defined KPIs and business outcomes.
- Drive continuous improvement of deployed agents based on feedback, telemetry, and usage patterns.

Skills required
- Business process mapping and facilitation.
- Design thinking and value-stream analysis.
- KPI and ROI definition.
- Strong communication and training skills.
- Familiarity with AI capabilities, limitations, and resp

📌 AI Enablement Coach (Chennai)
🏢 NCR Voyix
📍 Chennai