Job Purpose
BFL has Financial App & web platform encompassing all its Products and Services. The Objective of the team is to deliver new modules/journeys/features on digital platform post benchmarking digital platforms like Amazon and other financial platforms for industry best practices. The team would closely coordinate and work with multiple stake holders- Business COEs, Wallet Sales team, Service, Operations and Collections functions, Marketing and IT to ensure a seamless and successful delivery. Team will also work closely to monitor app engagement and retention. Role also includes working and delivering SMT and Executive Presentations.Duties and Responsibilities
Responsibilities include following
1. Project Planning & Reporting
• Manage Project requirements for building capabilities on App/Web
• Act as a liaison between business and technology groups to facilitate communication both ways
• Create Business User Stories, Undertake Gap Analysis and prepare Approach
• Handling complex ideas and break them down into concise and effective requirements
• Interacting with product development teams / technical teams and articulating the requirements into modules of the Mobile App.
• Generate ideas for project improvement and brainstorm impact with counterparts in Functions and COEs and gauge feasibility with IT team
• Add strategic value to processes through competition mapping and best practices adoption.
• Scout the technology landscape to ensure adoption of emerging solutions and maintain cutting-edge edge
• Participate in presentation with project priorities, timelines, quarterly plans, etc. to Vertical Head for sign-off
• Prepare overall project plan for execution of projects and prioritize projects based on those with large impact or horizontal level impact
• Prepare monthly updates and reports on project status and progress to be shared with Project Head and other Vertical Heads, seek inputs on course correction