We’re a recent generation software company based in Hyderabad, helping to scale digital businesses to disrupt global utility retail markets. We provide technology development, customer experience and process optimisation services to support our award-winning utility retailers in New Zealand and Australia.
It’s an exciting time where traditional utilities need to innovate. Consumers expect companies to do good for their employees, customers, local communities, and for the future of the planet (all while offering seamless user experience that’s great value). Our strategy recognises that the exceptional technology we create makes us one of the best consumer facing businesses in our industry.
Our Culture: The “Real” Deal
We don’t just build operations teams; we build the future of how operations are delivered.
At energytec.ai, we’re transforming traditional operations into Human-Led, Agent-Operated teams, where people and AI agents work together to deliver smarter, faster, and more scalable outcomes.
We build careers through our Employee Value Proposition (EVP):
- Real Growth: Learning is integral to delivery. We provide transparent pathways and role-based upskilling and certifications.
- Real Care: energytec elevate (e²): 3 hours of protected in-work learning time each week to enable sustainable high performance, continuous development, and long-term career growth; we value sustainable impact over burnout.
- Real Impact: You’ll help design and optimise the operational methodologies that will become industry standards over the next few years. Your ideas won’t sit in a document—they’ll be implemented and used by customers and teams every day.
Job description:
Role: Process Specialist
Location: Hyderabad Hybrid (1 day WFH, 4 days WFO)
Notice Period: Max 30 days
About the role
Operations at energytec.ai are shifting from manual tasks to a Human-Led, Agent-Operated model. In this role, you will work side-by-side with AI agents that handle repe
📌 Job ID 196 (Hyderabad)
🏢 energytec.ai
📍 Hyderabad
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