Job title: Analyst - Customer Facing CRM Country Support
- Location: Hyderabad

About the job

Strategic context:

Sanofi has currently the best and most robust pipeline of R&D; and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources,



standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.

Customer Facing CRM & Platforms team aims for:
- Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs),
- Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global,
- Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency.

Main responsibilities:
- Create and maintain surveys/coaching forms and agile attributes, including data loads and ongoing maintenance.
- Set up and maintain Global Core Ratings, create templates and load into OneCRM, do c

📌 Analyst - Customer Facing CRM Country Support (Hyderabad)
🏢 Sanofi
📍 Hyderabad