Job Description

Position Summary
- Take ownership of MDM, automate the process wherever possible.
- Manage endpoint devices and access Management
- Implement and manage various dashboard’s SSO/SAML
- Hardware troubleshooting and ensuring IT assets availability
- Deploy latest software licenses and upgrade at optimal cost.
- Liaise with auditors and complete audits on timely basis.

Role/Job Title: Associate IT Engineer

Requirements:
- Experience with Endpoint Management solutions such as Intune, Jamf, Jump Cloud, Manage Engine etc.
- Manage and maintain the IAM for end-users of various tools and SaaS services like GitHub, Slack, AWS/GCP, Facebook, Google Play, Apple Store Connect, Zoom, Adobe etc.
- Oversee Asset management for all IT endpoint assets and other peripherals etc., Licenses.
- Knowledge of, and experience in maintaining and troubleshooting desktop security products such as anti-virus, certificates, drive encryption, and OS Patching, Strong understanding of Networking concepts and theories.
- Own risk management & crisis management from the IT side for the company,



with transparent playbooks & mitigation plans.
- Proactive engagement with stakeholders to address IT and Security needs by developing scalable processes and systems.
- Provide first / second level contact and problem resolution for IT issues.
- Monitoring internal infrastructure performance through monitoring tool.
- Basic IT related day to day task, technical process documentation on confluence.

Requirements
Qualification: Engineering or any degree with specialization certificates

Experience: Post qualification experience of 3 years.

Technical skills:
- Hardware: Palo Alto Firewall/UTM Firewalls, Unifi, Apple Devices, Windows, AV Equipment, Printers.
- Software: Operating systems such as MacOS, Windows, iOS, and Linux;
- Google Suite, JumpCloud, Intune, JAMF or similar, Jira, Confluence, Jenkins, Zoom Admin, Slack Admin, AWS IAM, GCP User Access, GitLab’s, LDAP integration etc

Soft skills:
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📌 Associate IT Engineer (Bengaluru)
🏢 PlaySimple Games
📍 Bengaluru