Temenos is a global leader in banking technology. Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.
VALUES
Care about transforming the Banking landscape.
Commit to being part of an exciting culture and product evolving within the financial industry.
Collaborate effectively and proactively with teams within or outside Temenos.
Challenge yourself to be ambitious and achieve your individual as well as the company targets.
ABOUT THE TEAM
Product Analysis and Customer Support (PACS) Team provides end-to-end L2/L3 support for Temenos products across implementation and live production environments, ensuring high availability, SLA compliance, and customer satisfaction
We are hiring a Software Engineer / Senior Software Engineer with robust expertise in Java, Spring, and enterprise application support to join the PACS FCM (Financial Crime Mitigation) team.
This role focuses on production support, incident management, root cause analysis (RCA), and debugging for enterprise banking applications. The ideal candidate will have experience in client-facing roles, troubleshooting complex issues, and delivering high-quality solutions within SLA-driven environments.
Seeking candidates (excluding candidates from Temenos partner company with Transact experience) with Temenos Transact expertise available to join within 30 to 45 days
RESPONSIBILITIES
- Perform incident management, ticket analysis, and issue resolution within defined SLAs
- Conduct root cause analysis (RCA) and provide detailed defect documentation with code analysis and debug results.
- Conduct functional verification before the solution is delive
📌 Support Analyst (Perungudi)
🏢 Temenos India Private
📍 Perungudi
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