- Ensure VCB and CBR is submitted to Bank within TAT
- Ensure customer disputes / Recon difference queries are replied within prescribed TAT to the Bank with proper supporting & justification
- Coordinate with bank and CRA for arranging the reports in on Time
- Finalising Reimbursement file with bank within agreed TAT
- Ensuring recovery from CRA
- Highlight EOD not done cases to Cash Team / CIT, to get the EOD done to resolve customer disputes.
- Perform recon for the deduction received from the Bank and follow up for any unreconciled amount (e.g. break-up not available, under contest with Bank)
📌 Team Leader (Guwahati)
🏢 HPY
📍 Guwahati
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