While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in qualified but personal life, interests you- you would enjoy your career with Quantiphi
Role: Software Support Engineer
Experience Level: 1- 4 Years
Work location: Trivandrum

Role & Responsibilities:
- Provide expert technical support for cloud infrastructure (VMs, storage, networking, GKE) and applications, troubleshooting and resolving complex issues.
- Analyze logs and metrics to diagnose performance bottlenecks, security vulnerabilities, and application failures.
- Design, develop, and implement automation scripts and internal tools (Python/Go) to streamline operations, incident response, and infrastructure management.
- Contribute directly to application codebase improvements (e.g., FastAPI, observability, reliability, performance).
- Enhance monitoring,



alerting, and self-healing capabilities for cloud infrastructure and applications.
- Participate in on-call rotations, performing root cause analysis and implementing code-based preventative measures.
- Collaborate with development teams to ensure operational excellence, scalability, and reliability in new features.
- Drive continuous improvement through proactive monitoring, performance optimization, cost management, and Infrastructure as Code (Terraform).
- Document technical tasks, procedures, and developed solutions for knowledge transfer and consistent operation.

Must Have skills:
Cloud & Infrastructure:
- Strong experience deploying, maintaining, and troubleshooting GCP services (Compute Engine, GKE, Cloud SQL, Cloud Monitoring, etc.).
- Proficiency in Linux administration and scripting (Bash, Python) for automation and system management.
- Understanding of service-oriented architectu

📌 Support Engineer (Thiruvananthapuram)
🏢 Quantiphi
📍 Thiruvananthapuram