About this role:
Wells Fargo is seeking a Senior Software Engineer.

In this role, you will:
- Lead moderately complex initiatives and deliverables within technical domain environments
- Contribute to large scale planning of strategies
- Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
- Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
- Resolve moderately complex issues and lead a team to meet existing client needs or potential current clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
- Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
- Lead projects and act as an escalation point, provide guidance and direction to less experienced staff.

Required Qualifications:
- 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience,



training, military experience, education.

Desired Qualifications:

1. ITSM Module Expertise
- Design, implement, and enhance ServiceNow ITSM modules, including:
- Incident Management
- Problem Management
- Change Management
- Request Management (RITM/Catalog)
- Knowledge Management
- CMDB (ITSM integrations)
- Configure SLAs, workflows, business rules, notifications, and catalog items to improve ITSM process maturity.

2. Custom Development & Scripting
- Develop solutions using:
- Glide Scripting
- Business Rules
- Client Scripts
- Script Includes
- UI Policies/UI Actions
- Flow Designer & Workflows
- Build custom logic to meet ITSM automation, data transformation, and orchestration requirements.

3. Integrations & Automation
- Implement and support integrations between ServiceNow and IT tools (e.g., monitoring, ticketing, CMDB sync, AD, messaging systems).
- Develop REST/SOAP APIs, Inte

📌 Senior Software Engineer-Service Now developer, ITSM (Hyderabad)
🏢 WELLS FARGO BANK
📍 Hyderabad