Skill required: Talent & HR - Employee Data Process Design
Designation: Delivery Lead Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Lead end-to-end delivery of assigned HR Shared Services towers (e.g., Core HR, Talent Acquisition Operations, Case Management, HRIS support)
Ensure SLA / OLA compliance and service stability across geographies




Drive execution of productivity and transformation initiatives within delivery scope
Act as primary delivery interface for client HR Operations stakeholders
Support account-level strategy and transformation roadmap defined by CL5 leadership
What are we looking for? Experience in managing ANZ region clients
Candidate should be willing to work in Australia Standard working Hours
Knowledge of HCMs like SuccessFactors, Workday and Case mgmt tools like ServiceNow, Zendesk
Positive Knowledge of Gen AI & Agentic framework & Practices. Should have some experience in implementing Gen AI/Agentic solutions in HR domain
Professional certifications in HR, project management (e.g., PMP), or technology platforms (e.g., Workday Certified) are advantageous.
Roles and Responsibilities: 1) Service Delivery Leadership
Manage end-to-end delivery of assigned HR service towers
Ensure achievement of contractual SLAs, OLAs, an

📌 Delivery Lead Senior Manager (Mumbai)
🏢 Accenture
📍 Mumbai