Core Responsibilities
- Guest Welcome: Greet visitors warmly, manage the check-in/check-out flow, and escort guests to their designated areas.
- Inquiry Handling: Answer, screen, and route incoming phone calls while managing the central info@ email inbox.
- Reservation Management: Oversee the digital booking calendar, confirm appointments, and optimize daily scheduling slots.
- Area Maintenance: Maintain a pristine, organized, and fully stocked lobby, reception desk, and waiting lounge.
- Administrative Support: Sort incoming mail, coordinate courier services, and log visitor details for security compliance.

Key Requirements
- Experience: Proven track record in front-of-house hospitality, customer service, or corporate reception roles.
- Communication: Exceptional verbal and written communication skills with a polished, skilled telephone etiquette.
- Tech Savvy: High proficiency with MS Office Suite and hands-on experience with CRM or booking software.
- Soft Skills: Superior multitasking abilities, emotional intelligence, and a calm approach to problem-solving

📌 Hostess - Front Office (Bhubaneswar)
🏢 Mayfair Hotels and Resorts
📍 Bhubaneswar