Job Description

Associate Director, Market Access & Insights – Contracting & Operations, DHH India Capability Hub

Our Digital Human Health (DHH) organization is redefining how we understand patients, providers and markets, leveraging digital, data, analytics and AI to drive more precise, faster and impactful decisions across the product lifecycle. As part of this ambition, we are entering a phase of heightened complexity and scale in Market Access & Insights (MAI), driven by multiple upcoming launches, evolving access and pricing dynamics, MFN implications and emerging customer models. This requires MAI to evolve to an integrated, AI-enabled, insight‑driven and transformation‑enabled capability.

The Associate Director, MAI – Contracting & Operations (India Hub) will lead the end‑to‑end build and scale‑up of a critical in‑house capability across contracting, operations and systems, enabling greater integration, governance and scalability in support of evolving Market Access & Insights priorities.



This role will work in close partnership with the MAI Leadership to establish a structured, future‑ready operating model, supporting increasing complexity in pricing, contracting and access workflows in a launch‑intensive setting.

The position reports to the Director, Market Access & Insights, DHH India Hub Delivery and would be based out of Hyderabad with international and domestic travel as required by business.

Key responsibilities:
- Lead the end‑to‑end setup of the MAI contracting & operations capability, covering contract management, operations, data reporting, analytics management, systems operations, customer contracting and trade contracting
- Partner closely with the Director to define the structure, governance model and ways of working for this capability within the broader MAI organization
- Own talent strategy, hiring and team build‑out, ensuring the right mix of domain expertise, operational rigor and analytical capability
- Design and operationalize s

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