Customer Experience Delight (Mumbai)

Customer Experience Delight (Mumbai)

13 Aug
|
Lodha Developers
|
Mumbai

13 Aug

Lodha Developers

Mumbai

- To greet the clients in warm and skilled manner and ensure they feel welcome and comfortable.
- To register the clients with the help of SVF form in tab and allocate to the closing mangers as per company guidelines.
- To assist the LH site manager in daily checking of operations – F & B service, front-desk, cleanliness, maintenance & upkeep of the lobby areas
- To assist the site LH manager in all commercial Processes (PR, PO, SAP) and coordination with vendors.
- To ensure F & B service for cold towel/tissue presentation is done for the guest arrival, replenishment and speedy service in all areas including the meeting rooms( discontinued due to Covid)
- To take a round of the entire sales office and sample flat in the morning before the operations start to check if there are any H/K, admin related flaws and ensure to inform the concerned department about any technical issues
- Take morning briefing before the operations start with the security team, valet, F & B, HK team to discuss daily appointments. Briefings to be conducted before 11am.

📌 Customer Experience Delight (Mumbai)
🏢 Lodha Developers
📍 Mumbai

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