ThoughtLogik is a UK-based CRM and ERP consultancy and a Premium Zoho Partner, helping ambitious businesses design and implement scalable systems across Sales, Marketing, Operations, and Finance. We specialise in structured, process-driven implementations that replace fragmented tools with fully integrated business platforms. Our expertise spans Zoho and Odoo ecosystems, delivering both functional consulting and technical execution to drive measurable outcomes.
With a UK-led client strategy and a strong offshore delivery centre in India, we combine strategic thinking with disciplined execution to deliver high-quality solutions at scale.
Our mission is to engineer scalable system foundations that enable ambitious businesses to operate with precision, unlock sustainable growth, and build organisations that endure.
Key Responsibilities
1.Consulting & Discovery
- Lead discovery workshops and requirements gathering sessions
- Understand client business processes across different functions such as Sales, Marketing, Operations & Finance
- Translate business requirements into functional, technical specifications, process maps and solution design
- Define implementation scope aligned with budget and timeline
2. Implementation & Delivery Ownership
- Own (front-end) delivery of assigned projects
- Effectively coordinate with development teams to execute requirements
- Validate functional builds before client review
- Manage project milestones, risks, and change requests
- Manage client expectations and set realistic deadlines
- Ensure projects are delivered within agreed scope and commercials
3. Account Management & Growth
- Act as primary relationship owner for assigned accounts
- Conduct regular review calls and quarterly business reviews
- Identify optimisation, automation and upsell opportunities
- Support renewals and commercial discussions in collaboration with leadership
- Maintain robust stakeholder relationships across client organisations