Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.tex

Job Description




Roles and Responsibilities
- Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.
- Responsible for knowledge of assigned region, coverage area, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer.
- Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area. Typically a 1st line manager of professionals or a 2nd line manager of a skilled department. Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery withi

📌 Service Manager (Kochi)
🏢 GE Healthcare
📍 Kochi