Job Description
Associate Director — Commercial AI – Tech Lead, Digital Human Health
Job Description
This role sits within the Commercial AI vertical of Digital Human Health (DHH), which is responsible for building and scaling AI capabilities across cross-functional teams and divisions. The team operates as an embedded strategic partner to the commercial organization, providing thought leadership and delivering AI-powered solutions to marketing and cross-functional stakeholders. It shapes demand by translating business priorities into scalable AI products and agent-driven solutions that enhance decision-making and drive measurable business impact.
Role Overview
As the Associate Director – Commercial AI Tech Lead, you will define and lead the technical vision, architecture, and engineering execution for AI and Agentic AI products supporting our company’s Commercial use cases in India. You will play a pivotal role in building and scaling enterprise-grade AI solutions, including LLM-powered and agent-based systems,
from rapid prototyping through production deployment.You will establish robust engineering foundations, including reusable frameworks, SDKs, and best practices across LLMOps/MLOps, while ensuring governance, scalability, and compliance. This role requires close collaboration with commercial stakeholders, product and program leaders, enterprise architecture, and risk, security, and privacy teams to deliver impactful, business-aligned solutions.
Key Responsibilities
- Own the reference architecture for Commercial AI + Agentic AI solutions, including patterns for RAG, orchestration, tool integration, identity, and observability across environments.
- Lead end-to-end delivery: discover → design → build → deploy → monitor → iterate; ensure production readiness (performance, reliability, security, cost).
- Engineer and ship agentic workflows (planning/reasoning, tool/function calling, reflection, memory patterns, guardrails) and harden them into enterprise-gr
📌 Associate Director, Commercial AI – Tech Lead (Pune)
🏢 Msd
📍 Pune