- Production Support to
support enterprise lending platforms.
The role involves troubleshooting.
Production issues, analyzing logs, understanding customer requirements, and
delivering effective solutions including reporting and data insights.
Candidates with experience in lending and financial services and who worked
upon LOS/LMS/Collections product are preferred.
- Provide L2/L3 production support for lending
applications.
Monitor system performance and ensure high availability.
Analyze application and server logs to identify and
resolve issues.
Perform root cause analysis (RCA) and implement
fixes/workarounds.
Understand customer requirements and translate them into
technical solutions.
Develop and deliver reports using SQL/data queries based
on business needs.
Provide solution support aligned to customer
requirements and system capabilities.
Collaborate with different teams for enhancements and bug fixes.
Support release activities and post-deployment validation.

Requirements




- Solid knowledge of Java (Core Java, basic framework
understanding).
- Proficiency in SQL (complex queries, report generation, data
analysis).
- Experience in application/production support.
- Ability to analyze logs and troubleshooting issues
efficiently.
- Experience in understanding business/customer requirements.
- Capability to create reports and provide data-driven
insights.
- Familiarity with ticketing tools (JIRA, Any other).
- Strong analytical, problem-solving, and communication skills.

Preferred Qualifications
- Experience in Lending domain / Banking & Financial
Services.
- Familiarity with FinnOne Neo.
- Exposure to Spring Boot or enterprise Java frameworks.
- Experience with monitoring tools.
- Understanding of APIs and microservices architecture.
- Knowledge of batch processing systems.

📌 Java Production Support Engineer (Noida)
🏢 Nucleus Software Exports
📍 Noida