- To greet the clients in warm and skilled manner and ensure they feel welcome and comfortable.
- To register the clients with the help of SVF form in tab and allocate to the closing mangers as per company guidelines.
- To assist the LH site manager in daily checking of operations – F & B service, front-desk, cleanliness, maintenance & upkeep of the lobby areas
- To assist the site LH manager in all commercial Processes (PR, PO, SAP) and coordination with vendors.
- To ensure F & B service for cold towel/tissue presentation is done for the guest arrival, replenishment and speedy service in all areas including the meeting rooms( discontinued due to Covid)
- To take a round of the entire sales office and sample flat in the morning before the operations start to check if there are any H/K, admin related flaws and ensure to inform the concerned department about any technical issues




- Take morning briefing before the operations start with the security team, valet, F & B, HK team to discuss daily appointments. Briefings to be conducted before 11am.
- Briefing should include the HPM standards of the Day, Grooming, VIP movements, previous days concerns, focus of the day.
- To provide a list of appointments to the Security and F & B team before the start of operations (Whenever there are some scheduled appointments)
- Ensure to check if valet and doorman are at their designated places before the customer appointment.
- To give proper attention to the grooming of self and – F & B, valet, doorman, housekeeping, CED, Hostess and anyone else who comes in contact with the customer

📌 Front Desk Executive (Mumbai)
🏢 Lodha Developers
📍 Mumbai