Description
Key Responsibilities

MMS Operations
Handle daily MMS tasks, including provisioning, troubleshooting, and ensuring the smooth operation of our MMS services.
Interface Management
Work extensively with MM7 and MM4 interfaces, ensuring seamless communication and resolving any issues.
Technical Expertise
Utilize your programming skills to automate tasks, improve system efficiency, and develop new features.
AI Integration
Leverage your experience with AI to contribute to the development and implementation of AI-driven solutions within our MMS platform.
Stakeholder Collaboration
Liaise with stakeholders in the AU and US regions, requiring flexibility to work around the clock as needed.

Technical Skills
- Protocols: Deep expertise in MM7 and MM4 interfaces
- MMS Architecture: Deep understanding of MMSC components
- Networking: Strong understanding of TCP/IP, HTTP/HTTPS, DNS, load balancing, firewalls, and VPNs.
- Cloud & DevOps: Proven experience with AWS, Kubernetes, Docker, and Ansible.
- Programming & Databases: Strong proficiency in Python, SQL, and scripting.




- Systems: Knowledge of Linux/Unix environments.

Troubleshooting: Robust analytical skills for analyzing, troubleshooting, and resolving technical issues.

Communication: Strong verbal and written communication skills for collaborating with global teams.

Proactivity: Self-motivated and capable of working independently in fast-paced environments.

Flexibility: Work on a flexible schedule, including evenings or weekends if required.
Professional Skills
- Bachelor’s or Master’s degree in Computer Science, Telecommunications, or a related field.
- Minimum 5-7+ years of focused experience with MMS systems, preferably in a carrier or large-scale messaging aggregator environment.
- Leadership & Mentorship: Ability to share knowledge and lead changes.
- Job Location: Sinch India office in Bengaluru (Whitefield); working module - hybrid

Being you at Sinch
We're a worldwide group of people, committed to div

📌 Service Operations Engineer III (Bengaluru)
🏢 Sinch
📍 Bengaluru