About Poshmark

Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.

We're looking for a Senior Analyst, Workforce Management to play a critical role in supporting our global Operations teams. This person will be the analytical backbone of workforce planning, helping ensure we have the right people in the right place at the right time across Customer Support, Platform Protection, and other support functions worldwide.
In this role, you'll turn historical trends, business insights,



and operational demand signals into accurate forecasts and staffing plans. You'll own key workforce metrics, partner closely with cross-functional teams, and provide the data-driven recommendations that help our operations run efficiently and scale effectively.
This is a highly visible, hands-on chance for someone who enjoys solving complex problems, working with data, and collaborating with teams across the business to drive continuous improvement.

What You'll Do
Forecasting & Capacity Planning
- Analyze historical support volume trends and develop short-, medium-, and long-term forecasts across multiple support functions, geographies, and operating partners.
- Create and maintain staffing plans and schedules that balance service levels, efficiency, and employee coverage needs.
- Partner with Operations, Vendor Management, Product and Data teams to incorporate business drivers such as product launches, policy changes, deflection initiatives, and chan

📌 Senior Analyst, Workforce Management (Chennai)
🏢 Poshmark
📍 Chennai