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Job Category
Customer Success
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a dynamic and customer-obsessed Director, Presales to join our Services Sales Solutions team in India. In this role,



you will be a strategic advisor and trusted partner to our customers and field sales teams — driving the presales motion for Salesforce Skilled Services. You will bring deep expertise in Agentforce and Industry Clouds to help customers envision, design, and commit to transformational Salesforce implementations.

Key Responsibilities:
Presales Leadership
- Lead end-to-end presales engagements for Professional Services, partnering with Account Executives and Solution Engineers to win new services business
- Own the development of compelling proposals, Statements of Work (SOWs), Discussion Documents (DDs), and solution narratives tailored to customer needs
- Drive executive-level conversations with C-suite stakeholders, positioning Salesforce PS as a strategic delivery partner

Solution Advisory:
- Serve as a subject matter expert on Agentforce — including autonomous agents, prompt engineering, and AI-powered workflows — and articulate the services delivery approach for AI-led transformations
- Bring deep knowledge of Indus

📌 Engagement Director (Mumbai)
🏢 salesforce
📍 Mumbai